When gaming crosses the line from entertainment to a problem, making the right call is the smartest move. 999g believes that responsible gaming is smart gaming.
Secured
Platform
Time Limit
Set
Support
Center
Self
Exclusion
999g provides these tools to ensure a safe and controlled gaming environment for all users.
Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded. Stay within your budget and keep your finances secure.
Decide in advance how long you will play in one session. When the time is up, 999g will automatically suggest a break. Keep yourself from spending more time than you intended.
If you need to clear your head, pause your account for anywhere from 24 hours to 6 weeks. No login or betting is possible during this period. Taking a break when you need one is always the smart move.
If you feel your gaming is getting out of hand, you have the option to exclude yourself long-term. Self-exclusion can be activated for a period of 6 months to 5 years.
View your full betting history, win/loss records, and total spend at any time. Use the transparent data to judge for yourself when it is time to take a break.
The 999g support team is always ready to help with any responsible gaming questions or concerns. Live chat responses typically take just a few minutes.
Responsible Gaming means enjoying gaming as a form of entertainment — without financial pressure, mental stress, or harm to your relationships. At 999g, we believe every player should know their limits and find enjoyment within them.
Online gaming is naturally exciting. But when someone keeps placing bets to chase lost money, or spends household funds on gaming, it stops being entertainment. The core of responsible gaming is simple — play for fun, not to win.
As a trusted online gaming platform in Bangladesh, 999g is committed to the mental and financial well-being of every user. That is why our responsible gaming tools are built directly into the platform, so you can stay in control at any time.
Gaming is entertainment — it is not a source of income. Every betting decision carries risk and there is no guarantee of winning.
At 999g, we follow a set of core principles to promote responsible gaming. These principles apply to every user, and following them makes for a more enjoyable gaming experience.
Responsible gaming is not a sign of weakness — it is the mark of a smart, self-aware gamer. 999g is here for you, every step of the way.
999g's responsible gaming tools are completely free and can be activated at any time from your account settings.
Gaming addiction often develops gradually and can be hard to recognize on your own. Watch out for the signs below. Responsible gaming means taking these warning signals seriously.
If more than three of the above signs apply to you, contact 999g support immediately or activate self-exclusion.
999g strictly does not serve anyone under the age of 18. This is not just a legal requirement — it is our moral responsibility. We are always committed to keeping minors away from gaming.
Age verification is mandatory at registration. You may be required to provide a national ID or birth certificate as proof of age. 999g reserves the right to re-verify your age at any time.
A note for parents: Make sure your child or teenager cannot access your device or account. Use a PIN or password on shared family devices.
If you suspect a minor near you is using 999g, please contact us immediately at [email protected].
Ask yourself the questions below — if you answer yes to most of them, please seek support.
Do arguments with family over gaming happen often?
Going over your set budget more often than not?
Feeling the urge to bet more to win back what you've lost?
Does gaming feel more important than work or sleep?
Are you hiding how much you gamble from others?
Tried to stop gaming but unable to?
Access your 999g account.
Go to the "Responsible Gaming" option in the profile menu.
Choose a deposit, time, or session limit.
Save — limits take effect immediately.
Our team is always here for any questions or concerns about responsible gaming.
Following these five steps will keep your gaming experience at 999g enjoyable every time.
Set a maximum amount in BDT to spend today before you start playing. If you lose it all, do not stress — that is the cost of entertainment.
Set an alarm on your phone or watch. It's best to avoid playing for more than one to two hours at a stretch. Take regular breaks, drink water, and get up for a walk.
Celebrate your wins and walk away calmly when you lose. Take losses as a normal part of the game rather than something personal.
If you feel like you're losing control, use 999g's cooling-off or self-exclusion option right away. It's not a sign of weakness — it takes courage.
If you feel overwhelmed, reach out to family, friends, or the 999g support team. Responsible gaming means knowing when to ask for help.
Following these five principles will make your gaming experience at 999g safe, enjoyable, and responsible.
Join the responsible gaming community at 999g. Use our tools, set your own limits, and keep entertainment exactly that.
By registering, you agree to our Terms and Conditions and Privacy Policy our terms. For 18+ only.