999g's Privacy Policy — Your data is safe with us

999g (https://999g.onl) is a trusted online gaming platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy explains how 999g collects your personal information, what it is used for, and how it is kept secure.

By using the 999g website or mobile app, you are considered to have read, understood, and accepted the terms of this Privacy Policy. This policy is part of our Terms & Conditions an integral part.

Our Privacy Policy is built in accordance with international data protection standards. 999g is committed to ensuring your personal information is never misused and is always kept secure.

999g collects only the information that is necessary. Collecting unnecessary or excessive data goes against our policy. A detailed breakdown of what we collect is provided below:

A copy of your national ID or passport may be requested during identity verification. These documents are used solely for verification purposes and are stored securely.

999g uses your information only for specific, defined purposes. It is never used for anything beyond those purposes without your consent. The main reasons we use your data are:

• Account Management: To create accounts, manage logins, and ensure account security.
• Transaction Processing: To process deposits and withdrawals accurately.
• Customer Support: To resolve your questions or complaints promptly.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyze user preferences and enhance the gaming experience.
• Legal Compliance: To comply with applicable laws and regulations.
• Promotional Communications: To send you offers and bonus information, with your consent.

We never sell your information to advertisers or third parties. You can unsubscribe from 999g promotional emails or SMS messages at any time.

999g never sells or rents your personal information to third parties. However, limited data may be shared in certain specific circumstances:

• Payment Processors: Only the necessary information is shared with mobile banking partners solely for the purpose of completing transactions.
• Legal Obligations: Information may be disclosed to comply with a valid court order or directive from a regulatory authority.
• Security Partners: Encrypted data may be shared with fraud detection systems.
• Business Restructuring: Data may be transferred in the event of a company merger or sale, but this policy will remain in effect.

Outside of the above circumstances, your information will not be shared without your explicit written consent.

The 999g website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: To monitor website speed and performance.
• Functional Cookies: To remember your preferences and settings, such as language selection.
• Analytics Cookies: To analyze user behavior and improve our services.

You can disable non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.

999g does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the designated retention period expires, data is securely deleted or irreversibly anonymized.

As a 999g user, you have full rights over your own data. We believe you should always be in control of your information.

• Right to Know: You have the right to know what information we collect about you and how it is being used.
• Right to Access: You may request a copy of all the information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that all your data be deleted.
• Right to Restrict Processing: You may request that processing of certain data be restricted.
• Right to Data Portability: You may request your information in a structured, portable format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We are required to respond to your request within 30 days.

999g employs industry-standard technical and administrative security measures to keep your information safe. Our security infrastructure is as follows:

• 256-bit SSL/TLS Encryption: All data transfers are conducted through encrypted channels.
• Data-at-Rest Encryption: Data stored on servers is also kept in an encrypted state.
• Two-Factor Authentication (2FA): OTP verification for additional account security.
• Firewall & DDoS Protection: Servers are protected against cyber attacks.
• Regular Security Audits: Regular security assessments are conducted by external specialist teams.
• Staff Training: All staff receive regular training on data protection.
• Access Controls: Only authorized personnel can access specific data.

While we maintain the highest security standards, no digital system is entirely risk-free. Any identified security issues are addressed promptly, and affected users are notified without delay.

999g strictly does not serve anyone under 18. Our platform is designed exclusively for adults.

• Age verification is mandatory during the registration process.
• We do not knowingly collect information from anyone under the age of 18.
• Any data found to have been collected from a minor will be deleted immediately.
• Parents or guardians with concerns about a minor's data being collected are welcome to contact us.

999g may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date.

• Minor changes may take effect without prior notice.
• You will be notified of significant changes via email or app notification.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

We recommend visiting this page regularly to stay informed about the latest updates.

For any questions or feedback about this Privacy Policy, or to exercise your data rights, please get in touch with us. The 999g support team is available 24/7.

• Live Chat: Click the chat icon at the bottom right of the website.
• Email: [email protected]
• Response Time: Average response time: 2 minutes via live chat, within 24 hours by email.

For urgent data protection matters, contact us via live chat — we will respond as quickly as possible.